EarthBox

To change, edit, or cancel an order, please <a href="https://earthbox.com/help-center/contact-us">contact our Consumer Care team</a> as soon as possible (open Monday-Friday, 8:00 a.m. - 4:30 p.m. Eastern) after placing the order. We&apos;ll do everything we can to accommodate the request, but please keep in mind that our order fulfillment systems are designed to get orders shipped quickly and efficiently. Cancelation requests must be made, and confirmed, within 24 hours of placing an order.Please Note: We are unable to make additions to an existing order. Additions require us to refund and cancel the original order. You will then need to place the order again or have us place the order over the phone. We apologize for the inconvenience.

To change, edit, or cancel an order, please contact our Consumer Care team as soon as possible (open Monday-Friday, 8:00 a.m. - 4:30 p.m. Eastern) after placing the order. We'll do everything we can to accommodate the request, but please keep in mind

How can I add to, change, or cancel my order?

Orders & Payment

What are the dimensions of the EarthBox?

Does the EarthBox really work?

What is the EarthBox made of?

What is the weight of the EarthBox when it's filled with water and growing media?

What grows best in the EarthBox?

Can I grow root vegetables (carrots, potatoes, garlic, etc.) in the EarthBox?

How do I replant and start a new season? Should anything be added or reused?

How do I set up and assemble the EarthBox?

How should I store my EarthBox when it is not in use?

How should I clean/sterilize/disinfect my EarthBox?

How many years can I expect my EarthBox to last?

Which items are compatible with the EarthBox Staking System / Trellis?

Which items are compatible with the EarthBox Raised Bed Garden Stand?

Which items are compatible with EarthBox Casters / Wheels?

How do I assemble the Automatic Watering System (AWS) tubing & connectors?

How much potting mix / soil is needed?

How should I place and space my plants?

Can I paint my EarthBox a different color?

Do you sell replacement parts?

How do I fix a crack in the container?

Do I need the Automatic Watering System?

I would like to sell your products in my retail store, how do I start?

Can I buy your potting mix / soil bags without the covers & fertilizer?

Which products do you recommend?

Does soil/growing media come with Value Bundles?

How many replant or planting kits do I need?

How do I purchase dolomite?

Should the water fill tube go to bottom of Root & Veg box?

Does the Automatic Watering System work with a rain barrel or gravity fed system?

Can I purchase just your fertilizer vs. a kit?

Which size Staking System do I need? 3', 5', or 7'?

I didn't pack the corners with wet growing media, is this a problem?

I'm having trouble setting up the Automatic Watering System or having an issue, what should I do?

Will water freeze in the EarthBox?

Do the replant kits (fertilizer & dolomite) expire?

Which side of the mulch cover do I use?

Do I need to use the top cover?

Can the Automatic Watering System work and be used with only one EarthBox?

How much dolomite should I use?

Do you offer a product catalog?

How do I join your forum?

How do Value Bundles save me money?

Is the Automatic Watering System interchangeable with each EarthBox model?

How tall is an assembled EarthBox Raised Bed Garden Stand?

I'm having trouble entering an EarthBox Giveaway or the entry form is blank, what can I do?

What's the difference between a Tomato Replant Kit and the regular Replant Kit?

Can I add more Automatic Watering Systems (AWS) to an existing setup?

I can't find the color I'm looking for, which colors do you offer?

EarthBox Product Info

Do I have to worry about weeds growing in my EarthBox?

Is it correct to place only 2 tomato plants in the EarthBox?

How do you water plants in an EarthBox and how often?

I think my plants are getting too much/too little water. Can I manually adjust the watering?

What time of day should I water my garden?

What should I do if I have poor soil in my area?

What is dolomite & when should it be used?

What kind of potting mix/soil (growing media) should I use?

How many times can I replant / reuse the growing media?

What kind and how much fertilizer does the EarthBox need?

Can I purchase supplies like fertilizer, dolomite, and growing media at a garden center?

How do I know when to fertilize my plants?

Can I use organic fertilizer?

Can I use liquid fertilizer or fertilizers that are mixed with water?

Can I use Osmocote or other time-release fertilizers for the fertilizer strip?

What type of grow light is best for my indoor growing needs?

Can I plant different crops or mix varieties in the same box?

What can I do if beetles, gnats, or tiny black bugs are on and near my plants?

What can I do if hornworms or other chewing worms are on and near my plants?

Can I remove the mulch cover once the plants have started growing?

Is it necessary to remove the growing media to prevent cracking the container during the winter?

My pet swallowed fertilizer, dolomite, or veggie boost (calcium nitrate), what should I do?

Should I do anything special for tomato plants?

What if I need support stakes for my plants?

How can I prevent splitting tomatoes?

What can I do to prevent black spots (BER) on the bottom of my tomatoes?

Can I grow cannabis (marijuana) in an EarthBox?

Can I use compost in my growing media?

Should I use additives to enhance the fertilizer strip?

How do I get rid of mosquitoes?

Can I grow flowers in the EarthBox?

Can the same crop be replanted / grown in the same box as year before?

Can I grow blueberries in an EarthBox?

What's the difference between the standard 7-7-7 & natural 8-3-5 fertilizer?

How do I keep squirrels, deer, birds, rabbits, insects, etc. from eating my plants?

Is the Natural 8-3-5 fertilizer organic?

Why are my plants wilting or dying?

Can I grow blackberries in an EarthBox?

Can I plant & start from seeds in an EarthBox?

Can I use an EarthBox in a greenhouse?

Do you sell a tray or saucer for the EarthBox Original or Root & Veg?

Can I use the Automatic Watering System (AWS) irrigation setup with the Raised Bed Garden Stand?

Planting & Growing Info

Do you offer free shipping?

Can I return or exchange an item?

When will I receive my order?

My order arrived, but it was damaged, missing parts, or the wrong item. What do I do?

Do you offer expedited shipping options?

Can I ship to a P.O. Box?

Can I delay delivery of my order or put it on hold?

Do you ship outside the United States?

How do I return an order that was a gift?

Shipping & Returns

What discounts, coupons, or promos are available?

How do I track my order?

Where can I purchase EarthBoxes near me?

Which payment options do you accept?

Do you sell gift cards?

Can you help me place an order?

How do I apply tax exemption to my order?

How do I apply a discount code to my order?

Do you offer wholesale pricing?

What is the EarthBox Rewards Program?

How do I earn reward points?

Where can I see how many points I have accumulated?

Why didn't I receive my points for creating an account, writing a review, or other activity?

How can I add to, change, or cancel my order?Updated 4 days ago