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Rewards Program

What is the EarthBox Rewards Program?

The EarthBox Rewards Program is a free to join loyalty program where you earn points for various activities. You can then redeem your points for discount codes on purchases at EarthBox.com. Note: You must create an account and be signed in to earn po

How do I earn reward points?

All the ways that you can earn reward points are listed under the "WAYS TO EARN" section on our Rewards Program page. We'll be adding more ways to earn points as time goes on, plus be on the lookout for special double or triple point days! Please not

Where can I see how many points I have accumulated?

Your point balance is shown at the top of your Rewards Dashboard after you sign in to your EarthBox.com account.

Why didn't I receive my points for creating an account, writing a review, or other activity?

Most point earning activities are rewarded immediately, but a few may take longer to appear in your account. Points for creating an account may take up to an hour to show up in your account, while points for review activities may take 1-2 business da

When can I redeem my points?

You can redeem your points when you reach the first reward level, which is currently 500 points for a $5 discount code.

How do I apply and redeem my reward points?

After you've reached 500+ points, you can redeem your points by either:. Tip: Only 1 discount code can be applied to an order. Note: If you are unable to get the code to apply before placing the order, please contact us and we can apply the code to y

Can I combine my reward points with other promo codes?

No. Reward codes cannot be combined with any other discount or promo codes and are one-time use only. Please refer to our Promotions page for more information. Note: You can redeem both an eGift card code and a discount code in a single order.

Do my reward points or redeemed rewards expire?

Points expire 1 year after they were earned. Don't worry, you'll receive an email notification when you have points that are about to expire. Redeemed reward codes expire after 1 year.

How do I reach the EarthBox Master Gardener tier?

You can achieve EarthBox® Master Gardener status by earning 1,500 or more points during the current calendar year.

What are the benefits of being an EarthBox Master Gardener?

Currently, the benefits of achieving EarthBox® Master Gardener status are:. We're constantly looking at ways to reward our VIPs, so expect additional perks as we evolve our Rewards Program.

Will I ever lose EarthBox VIP status?

Yes, our rewards system currently resets your Rewards tier at the beginning of each calendar year. Don't worry, you can re-gain EarthBox® Master Gardener status! You'll be automatically upgraded again after earning 1,500 or more points during the cur

Can I transfer my points to another account?

Unfortunately not; however, after you have redeemed your points and get the discount code, you may give that code to another family member or friend for them to use. Just remember the code is one-time use and cannot be combined with any other discoun

How do I earn points for my product reviews?

You should receive an email from us asking for you to rate and review the product(s) that you purchased. That is the easiest way to be sure you're credited points for your review(s). Otherwise you must make sure that you are signed in to your EarthBo

Why are some of my points pending?

Points rewarded for purchases enter a 10-day approval period after you complete your order. During that time, those points will appear as pending and are unable to be redeemed. If this is preventing you from making a purchase, please contact us and e